YMCA of Metropolitan Chattanooga YMCA of Metropolitan Chattanooga

Survey

Knowing how you feel about your experiences with the YMCA helps us to serve you better. Will you take just a few minutes to complete this questionnaire? In appreciation for your time, we will enter your name in a monthly drawing for a free month's membership at your YMCA branch. If you wish to be eligible for this drawing, please key in your e-mail address below. (To be eligible, all questions must be answered except your name and phone number which are optional.)

Thank you very much for sharing your insights with us!

Please tell us how much you agree or disagree with the following statements.
Strongly Agree
Agree
Disagree
Strongly Disagree
1.
I feel welcome at the YMCA.
2.
The Y staff cares about my well-being.
3.
The Y staff is competent and knowledgeable.
4.
There are other Y members who are my friends.
5.
There are enough YMCA staff to help I have questions or need assistance.
6.
The YMCA facilities and equipment are clean.
7.
At least one of the YMCA staff members knows my name.
8.
The Y has enough of the right kind of equipment in good repair.
9.
If I left the YMCA, I would be missed.
10.
My family and/or I am safe and secure at the Y.
11.
By belonging to the Y, I help build a stronger community.
12.
The Y has an excellent variety of classes.
13.
The Y classes are offered at convenient times.
14.
Belonging to the YMCA helps me become a better, healthier person.
15.
YMCA membership is an excellent value for my money.
16.
YMCA membership is a valuable part of my life.
17.
I have a good understanding of YMCA programs beyond health and fitness.
18.
I would rate my overall experience with the Y as excellent.
19.
The charitable mission of the YMCA and its character values are important to me.
Comments? How could we make your experience with the YMCA better?
What type of membership do you have?
MemberProgram ParticipantVolunteerDonor
If you are a YMCA facility member, what type of membership do you have?
IndividualFamilySeniorStudentNot a member
Do you have children who stay in the member nursery?
YesNo
Do you have children at home who participate in YMCA programs or activities?
YesNo
Which YMCA branch do you visit most often?
ClevelandDowntownHamiltonJ.A. HenryN. GeorgiaN. River
I am ...
MaleFemale
I am ...
Under 2121 - 3434 - 4950 - 65over 65
If you would like to be contacted by a YMCA staff member, please give us your name and number below:
Name:
Daytime phone:
© 2006-2008 YMCA of Metropolitan Chattanooga     (423) 266-YMCA     info@ymcachattanooga.org