YMCA of Metropolitan Chattanooga YMCA of Metropolitan Chattanooga

Program Survey

Knowing how you feel about your experiences with the YMCA helps us to serve you better. Will you take just a few minutes to complete this questionnaire? In appreciation for your time, we will enter your name in a monthly drawing for a free month's membership at your YMCA branch. If you wish to be eligible for this drawing, please key in your e-mail address below. (To be eligible, all questions must be answered except your name and phone number which are optional.)

Thank you very much for sharing your insights with us!

Please tell us how much you agree or disagree with the following statements.
Strongly Agree
Agree
Disagree
Strongly Disagree
1.
YMCA staff members make me and/or my child(ren) feel welcome.
2.
The Y staff cares about the well-being of program participants.
3.
The Y staff is competent and knowledgeable.
4.
There are other program participants who are my friends or my child(ren)'s friends.
5.
There are enough YMCA staff to help when I or my child(ren) have questions or need assistance.
6.
The YMCA facilities are clean and adequate for the program.
7.
At least one of the YMCA staff members knows my name or my child(ren)'s name.
8.
My child(ren) and/or I are treated fairly and courteously.
9.
If I or my child(ren) left the YMCA program, I would be missed.
10.
My family and/or I am safe and secure at the Y.
11.
The YMCA helps build a stronger community.
12.
The Y has an excellent variety of programs.
13.
The Y programs are offered at convenient times.
14.
The YMCA program was well-organized and efficiently managed.
15.
The YMCA program is an excellent value for my money.
16.
The program registration process is convenient and efficient.
17.
I have a good understanding of YMCA programs beyond the program in which I participate.
18.
I would rate my overall experience with the Y as excellent.
19.
The charitable mission of the YMCA and its character values are important to me.
Comments? How could we make your experience with the YMCA better?
Do you have one or more children living at home?
YesNo
In which YMCA programs do you or your child(ren) participate?: (Check all that apply)
Adult SportsYouth SportsAdventure GuidesSummer Day CampHealthy Kids DayCamp OcoeeSwim LessonsTeen ProgramsChild Care ProgramsWestside Community ProgramPineywoods ProgramTMCA Community Action Project (Y-CAP)YMCA International Program
Other Programs your child(ren) participate in:
Present level of involvement with the Y: (Check all that apply.)
MemberProgram ParticipantVolunteerDonor
If you are a YMCA facility member, what type of membership do you have?
IndividualFamilySeniorStudentNot a member
Which YMCA branch do you visit most often?
ClevelandDowntownHamiltonJ.A. HenryN. GeorgiaN. River
I am ...
MaleFemale
I am ...
Under 2121 - 3434 - 4950 - 65over 65
If you would like to be contacted by a YMCA staff member, please give us your name and number below:
Name:
Daytime phone:
© 2006-2008 YMCA of Metropolitan Chattanooga     (423) 266-YMCA     info@ymcachattanooga.org