Staying connected has never been easier!
Look for our YMCA Chattanooga App in Google Play and App Store!
- Faster check-ins
- NOTE: You must make sure your Location Settings in your device are ENABLED (Tap on your phone's Settings, then Privacy, and Location Settings). Also make sure when you downloaded the app, you selected your HOME BRANCH when you entered your profile info. Note that opening the app for facility scan-ins must be done when approaching the doors of your Y branch (not in the parking lot or further away).
- Class schedules
FREQUENTLY ASKED QUESTIONS
WHERE DO I DOWNLOAD THE APP?
• Direct links are at the bottom of this page, OR type in "YMCA Chattanooga" in the Apple App Store or Google Play
WHAT IS MY HOME LOCATION?
• Your "Home location" is the YMCA branch you visit most
HOW DO I ADD MY MEMBERSHIP BARCODE?
• Click on the barcode icon on the top right hand corner
• Click on Add Barcode
• Enter your YMCA barcode number (from your YMCA membership ID) in the barcode text box. If you cannot find this information, please see Member Services for assistance.
• Click Save
CAN I ADD MORE THAN ONE BARCODE?
• No. Only one barcode per user/email can be added.
HOW DO I TURN ON APP NOTIFICATIONS FOR FACILITY UPDATES?
The YMCA of Metropolitan Chattanooga uses the mobile app to send important notifications regarding program registrations, news, emergencies, weather related closings, delayed openings, and/or other updates regarding our facilities! However, your mobile app notification settings must be turned on in order to receive these alerts.
Your smartphone device controls your notification settings, but please note: settings may vary by device. For specific instructions about your device, please contact your service provider.
iPhone:
• Open the Settings app on your iOS device
• Click on Notifications
• Scroll down and click on YMCA CHATTANOOGA Mobile App
• Tap the switch to 'Allow Notifications' to turn notifications on or off.
Android:
• Open the Settings app on your device
• Click on Notifications
• Click on See All
• Scroll down to YMCA CHATTANOOGA Mobile App
• Tap the switch to 'Allow Notifications' to turn notifications on or off
Again, settings can vary by device. For specific instructions about your device, please contact your service provider.
HOW DO I CHANGE MY APP PASSWORD?
Please note: For security purposes, you will need to enter your old password in order to create a new password.
• Click on your initials (or profile photo if you added one) in the upper left hand corner
• Click on the initials (or profile photo if you added one) again to edit your profile
• Scroll down to password section
• Enter your old password
• Enter your new password
• Confirm your new password
• Click Save
HOW DO I EDIT MY PROFILE ON THE APP?
• Click on your initials (or profile photo if you added one) in the upper left hand corner
• Click on the initials (or profile photo if you added one) again to edit your profile
• Enter/edit your information
• Please note: Your gender, height and weight are used to calculate the calories burned during your recorded workouts. This information is not accessible to staff.
• The YMCA CHATTANOOGA app offers birthday bonus reward points. Please ensure your birthday is filled out and correct in your app profile.
HOW DO I REDEEM MY REWARDS?
• Visit the Member Services Desk at your home location to redeem rewards!
TERMS OF USE
The YMCA CHATTANOOGA APP mobile device application (the “App”) is made, owned and operated by Netpulse, Inc. (“Netpulse”, which term will include affiliates of Netpulse, Inc.) on behalf of The YMCA of Metropolitan Chattanooga.
Please read these Terms of Use (the “Terms”) carefully because it is an agreement between you and Netpulse and governs your use of our website located at www.netpulse.com and any related domains or subdomains (collectively, the “Site”), our personalized entertainment and workout tracking services accessible via the Site and via use of exercise equipment that contains Netpulse-enabled content or controls, to the extent that such use relates to hardware, software or services provided by Netpulse, and our mobile device application (“App”). The Site, our services and App are collectively called the “Netpulse Services”.
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